Bright Glass LLC ("Bright Glass," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, and protect your information.

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Information We Collect

We may collect the following information when you interact with our website or contact our team:

• Name

• Email address

• Phone number

• Project address

• Billing information

• Project details

• Photos or documents you voluntarily submit

• Any other information you choose to provide

We may also automatically collect certain website usage information, including:

• IP address

• Browser type

• Device information

• Cookies

• Website usage analytics

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How We Use Your Information

We use your information to:

• Respond to inquiries

• Prepare estimates and proposals

• Schedule appointments

• Provide installation and customer support

• Process payments

• Improve our services

• Communicate project updates

• Send appointment reminders

• Comply with legal obligations

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SMS Communications

If you provide your mobile phone number and consent to receive SMS communications, you may receive text messages regarding:

• Appointment confirmations

• Appointment reminders

• Estimate updates

• Project status updates

• Installation scheduling

• Customer support

• Payment reminders

• Responses to your inquiries

Message frequency varies depending on your interactions and active projects.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

Reply HELP for assistance.

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Mobile Information Privacy

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers is permitted only as necessary to provide services on our behalf, such as appointment scheduling, customer support, payment processing, website hosting, and SMS message delivery.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Sharing Your Information

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We do not sell your personal information.

We may share your information with trusted service providers that assist us with:

• Payment processing

• Customer relationship management (CRM)

• Appointment scheduling

• Website hosting

• Email communications

• SMS delivery

• Business operations

These providers are required to maintain the confidentiality and security of your information.

We may also disclose information when required by law.

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Cookies

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Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

 

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

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Data Retention

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We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

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Your Rights

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Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request the deletion of your information

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

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Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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Children's Privacy

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Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page.

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Contact Us

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Bright Glass LLC
Website: https://www.brightglasssolutions.com

Email: info@brightglasssolutions.com

Phone: 2035908835